How to Say Anything to Anyone
Setting Expectations for Powerful Working Relationships
You have a request for one of your co-workers but don’t know how to say it, so you don’t say anything. A project you worked on for six months has become a black hole. There is no information about the status. You’re frustrated, but you don’t say anything. Two employees aren’t working well together. It’s impacting the atmosphere in the office. You don’t know what to say, so you don’t say anything. Speaking up when we are frustrated is hard and, as a result, most of us don’t. Instead, either we tell other people (aka gossip) or we say nothing, and relationships become strained. You can say anything to anyone and have it be easy. You just need to lay the ground work to do so, and most of us don’t.
Three Learning Objectives:
- Build trust in all of your business relationships, making it easier to say hard things.
- Find out what the people you work with need from you, so you don’t have to guess.
- Tell others what you need, making it more likely that your needs are met.
Shari Harley runs Candid Culture, a training and consulting firm making it easier to tell the truth at work. Shari is bringing candor back to the workplace. Before launching her business Shari led leadership development training for OppenheimerFunds, conducted customer service training for American Century Investments, and facilitated for Dale Carnegie Training. Shari is the author of the book How to Say Anything to Anyone, has a master’s degree in Communication, and taught leadership development at the University of Denver. Shari’s practical approach has led her to speak and train in Singapore, Thailand, Malaysia, India, Dubai and Australia. From ‘Making Meetings Work’ and ‘Delegating Better’ to ‘Managing Your Career’ and ‘Saying Anything to Anyone,’ Shari’s tips are sure to delight and inform in a real, direct and very funny way. Watch videos and learn more about Shari at www.candidculture.com.