Dr. Thomas Goldsby

Getting the Right Work Done

Using Lean Thinking to Improve Results

Do you sometimes feel that you are doing the work of three people?  Does this leave you frustrated and anxious? “Work smarter, not harder!” the clichéd expression goes, but how are you supposed to do that?  This workshop employs the proven methods of operational excellence – getting the right things done right.  Borrowing from the robust principles of Lean Thinking and Six Sigma, this workshop promises to help you identify those things that create the greatest value for you and your organization. We explore the ways to ensure that those most important endeavors are done right – regardless of the types of work you do.  In essence, we define how to be most efficient in the work that must be performed effectively.


Dr. Thomas J. (Tom) Goldsby is the Harry T. Mangurian, Jr. Foundation Professor in Business and Professor of Logistics at the Fisher College of Business, The Ohio State University.  He is Associate Director of the Center for Operational Excellence, Research Fellow of the National Center for the Middle Market, and a research associate of the Global Supply Chain Forum, all housed at The Ohio State University. He is a recognized expert in the areas of operational excellence, logistics, and supply chain management, having authored seven books on these topics.  He is recognized as one of the fifteen most productive and decorated researchers all-time in the field of Logistics Management, having published more than 50 articles in academic and professional journals.  Dr. Goldsby is co-editor-in-chief of the Journal of Business Logistics and immediate past editor-in-chief of the Transportation Journal.

Dr. Goldsby complements his research with an intense focus on instruction – both on-campus and beyond.  He has conducted over 100 seminars and workshops for organizations, large and small, for-profit and not-for-profit in more than 20 countries. He has received recognitions for excellence in teaching at Iowa State University, The Ohio State University, and the University of Kentucky.  He recently completed a video course on “Operations Management” for The Great Courses. Dr. Goldsby serves on the board of directors, certification board, and award selection committees of leading professional organizations dedicated to advancing business thought and practice.