Dr. Michael Roberto
Critical Decision Making
The Role of Constructive Conflict
Leaders hear `yes` far too often. They don`t hear bad news until it`s too late. It`s an enormous problem for leaders, for teams, for the entire organization. But is it inevitable? Absolutely not. In this workshop, Professor Michael Roberto shows you how to stimulate dissent and debate to improve your decision making; he also shows how to keep that conflict constructive. Of course, conflict alone does not produce better decisions and improved results. Leaders need to cultivate debate and simultaneously build consensus.
Through fascinating examples from history, including the Bay of Pigs, Cuban Missile Crisis, and the tragedy on Mount Everest, the workshop will explore each of the following: the five myths of executive decision making; how to foster open debate that actually builds long-term consensus; how to achieve “diversity in counsel, unity in command”; how to move to closure: overcoming the inability to decide; avoiding “analysis paralysis” and other pitfalls; how to gain the whole-hearted commitment to act; and how to address hidden doubts that could undermine your final decision. Whether you`re a senior executive or a project team member, this workshop will help you leverage your team`s immense untapped wisdom to make better decisions—and get better results.
Dr. Michael A. Roberto teaches leadership, managerial decision making, and business strategy as the Trustee Professor of Management at Bryant University in Smithfield, Rhode Island. He joined the faculty at Bryant University after teaching at Harvard Business School for six years. Previously, Professor Roberto was a Visiting Associate Professor at New York University’s Stern School of Business. Professor Roberto earned an M.B.A. with High Distinction and a D.B.A. from Harvard Business School. He brings real-world business skills to the classroom from his years of consulting at and teaching in the leadership development programs of a number of firms, including Apple, Walmart, Morgan Stanley, Coca-Cola, Federal Express, and Johnson & Johnson. Recognized for his research, writing, and teaching, Professor Roberto has earned several coveted teaching awards, including the Outstanding M.B.A. Teaching Award from Bryant University and Harvard University’s Allyn A. Young Prize for Teaching in Economics. Why Great Leaders Don’t Take Yes for an Answer, his book about cultivating constructive debate to help leaders make better decisions, was named one of the top 10 business books of 2005 by The Globe and Mail. His most recent book is Know What You Don’t Know: How Great Leaders Prevent Problems Before They Happen.