Dr. Jan Ferri-Reed

How to Reach, Teach, and Inspire Multiple Generations in the Workplace

There`s an invasion quietly taking place in organizations around the world with the potential to forever change the way most workplaces function. The Millennial generation (also known as Generation Y) has entered the workforce by the millions.  They are not only settling into cubicles ‘next door’ to their predecessors (GenXers, Boomers and, yes, even Matures), they are managing their cohort and other generations as well.  This presents a quandary for organizations that want to attract, retain and develop leaders from all generations while transitioning the culture to embrace the new regime, perhaps faster and with higher expectations than before.

Sheer demographics suggest that, in the very near future, we will feel strain on our generational talent pools and, consequently, organizational productivity.  This seminar will provide leaders with insights and strategies for engaging all generations and for enhancing intergenerational communication, productivity and results.


Dr. Jan Ferri-Reed is a seasoned consultant and President of KEYGroup®, a 28-year Pittsburgh-based speaking, education and assessment firm. She has presented a variety of programs to thousands of managers and employees in a diverse range of organizations across the globe. Her work includes executive consultation to create and support dynamic workplace cultures. She facilitates senior-level planning sessions to help leaders to identify those values and behaviors that make their organizations unique and competitive. She also helps corporate leaders to hold themselves and others accountable through recruitment, hiring, evaluation and succession programs. She implements and interprets a wide span of customized and off-the-shelf assessments including organizational culture, employee engagement, team and leadership surveys and tools. She provides executive coaching to leaders based on the assessment results and oversees the development of customized, highly-interactive leadership development programs for organizations. Representative clients for whom Dr. Ferri-Reed provides services include DelMonte Foods, The Bank of New York Mellon Corporation, US Steel Corporation, Pitney Bowes, Merrill Lynch and UBS-AG. Besides delivering consulting and educational services, She oversees operations for KEYGroup®. She has served as an adjunct professor to the Human Resources Management program at LaRoche College.